Last Updated: 27 March 2026 | Effective: 27 March 2026
This Privacy Policy describes how SPSON International collects, uses, and protects your personal information when you use our website and ERP services.
1. Information We Collect
- Personal Information: Name, email, phone, company name from demo/recharge forms
- Payment Information: Processed by Razorpay (PCI DSS). We do NOT store card/bank details
- Usage Data: Website interactions via Google Analytics (anonymized)
- Device Information: Browser type, IP address for security purposes
2. How We Use Your Information
- To provide and manage your SPSON ERP wallet & access
- To send login credentials via WhatsApp/Email after payment
- To process payments through Razorpay
- To send wallet low-balance alerts and product updates
- To respond to support requests
- To comply with Indian law (IT Act 2000, DPDP Act 2023)
3. Data Sharing
We do NOT sell your data. We share only with: Razorpay (payments), Google (analytics/workspace), WhatsApp Business API (notifications), Legal authorities (if required by law).
4. Data Security
- 256-bit SSL encryption on all data transmission
- Two-factor authentication on all admin accounts
- Regular backups to prevent data loss
- Razorpay PCI DSS compliant payment infrastructure
5. Your Rights (IT Act 2000 & DPDP Act 2023)
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing at any time
Email: support@spson.co.in
6. Cookies
We use cookies for essential functionality, Google Analytics (anonymized), and Razorpay payment processing. You can disable cookies in browser settings.
7. Contact
Prayag Rack Factory, Jabalpur, Madhya Pradesh — 482001, India
Email: support@spson.co.in